Premium Rate Numbers are an outstanding option that enables the companies or businesses to charge its customers for customer care services. These numbers not only smoothes the progress of a company or business by charging its customers for the inbound calls but also extend the reach beyond boundaries. Premium Rate Numbers are non-geographical and thus enables companies to broaden up the reach of their value-added services to diverse nationwide and worldwide population.
The broad spectrum services of premium rate numbers, both domestic and international are a boon amongst the companies or business, Government agencies and institutions for reaching out to the vast population of existing and prospective customers. These calls are related to an assortment of queries including, technical queries, information related to specific products or services, order placement, complaints filing and so on. It is an excellent way of liberating the businesses with the pressure of managing the inflow of inbound calls on 24X7 bases. The premium rate number services works in tandem with the smart telephone systems that aid in streamlining the call processes by identifying the purpose of the call and then diverting and connecting it with the concerned executive for better customer experience.
Although these Premium Rate Numbers are charged on the higher side as compared to the conventional telephone numbers, yet it provides the businesses with an amazing option of generating micro-funds. These numbers are charged on the higher side as a part of the total bill amount is split between the service provider and the telecommunication company.